FAQS

Most frequent asked questions:

 

1. Is my personal information secure and safe with Your Fav Home? 

  • Your personal information will not be shared, circulated, nor modified in any other way without your previous consent. You can change, or cancel your subscription anytime, please contact us for more.

2. What kind of payment does Your Fav Home accept?

  • We accept payment by PayPal, Visa, MasterCard, G Pay, Apple Pay, Amex. 

3. Does Your Fav Home offer discount for larger quantities?

  • Yes (only upon agreement), please contact us for any enquiries, we are happy to best assist you. 

4.  How do I track my order?

  • Standard shipping is not traceable, and Your Fav Home will not account for lost packages. Note: Customers usually receive goods (standard shipping) 2-3 working day after order being sent. Please refer Shipping & Returns

5. The item I like is out of stock, what can I do?

  • You can add it on your "wish list" and subscribe with Your Fav Home. Once the item is re-stocked, you will be notified the first thing. 

6. Are cookies used on the website?

  •  Yes, we use cookies to ensure the functionality of our website, including the shopping basket functionality. We also use cookies to gain an insight into what you like most, adapt our online shop to your customer requirements and make your experience at You Fav Home as enjoyable as possible.